Message from Ernest Nishizaki
Executive VP and COO of Kyo-Ya Management Co. Ltd
The world’s love affair with Waikiki began 111 years ago, when the Moana Hotel opened its doors and ushered tourism to our islands.
Over the past century, Waikiki has become synonymous with the “aloha spirit” and known for its gracious island-style hospitality. Through the years, many hotels have been built and now make Waikiki the bustling urban resort destination it is, but one thing remains the same—the genuinely warm hospitality of the employees who work in the hotels, restaurants and shops of Waikiki.
Only in Waikiki will you find this unique combination of trendsetting and historic resorts alongside the genuine hospitality our associates share every day to bring these hotels to life.
Kyo-Ya Hotels & Resorts has a rich history in Waikiki over the past 50 years and employs nearly 3,000 employees at four Starwood-branded properties. At our resorts and at the many others in Waikiki, it is amazing to witness hotel associates carrying on the tradition of the many before them who helped to make Waikiki the world-class destination it is today. At many hotels, you will find people who have been working for 20-plus years, exemplifying their passion for their profession and servicing our guests.
These associates who work in the hotels truly love what they do and serve as ambassadors to Waikiki as a destination, while helping to create experiences that our visitors will cherish for a lifetime. In essence, they are the stewards of the industry that drives the engine of our state’s economy. Beyond the scope of work, hotel workers also freely volunteer their time for the benefit of charities and non-profit organizations, which help to make our community a better place and our island home a special place to live, work and play.
I truly hope that during your visit to Waikiki you will be able to experience the hospitality of our island people and bring back a bit of “aloha” home with you.